Sep 13, 2023
Electric Zoo sent out the following email to subscribers regarding the status of ticket refunds for the 2023 festival.
“Dear Ezoo Family,
“The EZoo team would like to thank everyone for your patience and outreach with words of encouragement. This is an extremely difficult time for our team. Your trust and support mean everything to us.
“For those who have reached out asking for an update regarding refunds for Friday and Sunday, we want to assure you that your satisfaction remains our top priority. We have been working tirelessly with our partners for the past week to reach the best solution for you. We’re not prepared to offer specifics on the refund process at this time but we ask for your patience as we navigate the process. We’ll be in touch with the specifics as soon as possible.
“Thank you for all you do to support EZoo”
